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Payment service provider minimized liability under AI & PLD2

Background information

A payment provider wanted to evaluate liability risks when using AI for fraud prevention.

Key actions

  • Evaluated the decision logic of the AI system.
  • Introduced risk frameworks under the AI Act.
  • Advised on limitations of liability.

Outcome

The customer was able to implement AI tools without risking excessive exposure to liability.

Sector
FinTech / AI

Needs
Product liability in AI use

Solution
Risk mitigation & AI liability management

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